With the continued and increasing issues presented by COVID, DJES, like many other businesses have had to take on some new strategies to assist customers that are located outside of our home state. The newest of these is the beginning of extended telephone and video support. We offer this service so that we can assist our customers to get back to production as quickly as possible in situations where it is safe for operators or maintenance personnel to undertake guided repair under advice. This will also allow our customers to have the opportunity to quickly fix less complicated issues without having the expense of having a service technician travel to their site.
If you are interested in having us evaluate your issue please give us a call on 0422 999 735. Our qualified service engineer will have a chat with you to evaluate the issue, determine if it is appropriate for this type of service, what the current rates are and what limitations there might be.
We look forward to having the opportunity to assist you!